Information Security

Technical advisory in ServiceNow platform support and maintenance.

ITSM, SecOps, IRM, CMDB, ITIL, ITOM, SPM, CSM, HRSD​.

Increase your company’s resilience

Boost your company’s resilience with our cybersecurity expertise. We ensure compliance with information security regulations and standards, implement management systems, and protect data and assets. Serving all types of organizations, we offer trusted experience in both private and public sectors.​

Knowledge and Experience
Our team has years of extensive cybersecurity expertise.

Individual Approach
We tailor cybersecurity solutions to your organization’s needs and market context.

Favorable Arrangements
Our services are customized to fit your budget and schedule.

Friendly Communication
We simplify complex cybersecurity issues for easy understanding.

HOW WE WORK

Initial Audit
Define audit goals, team, schedule, and procedures.

Conducting the Audit
Hold an opening meeting, review documentation, conduct interviews, and perform tests.

Audit Report
Verify data, prepare, and deliver the report.

Post-Audit Actions
Assist with implementing corrective recommendations.

Risk Analysis

We’ll introduce your team to risk management and compare ISO 31000 with ISO 27005. We’ll set analysis objectives, streamline documentation, and review or create asset inventories. We’ll identify and classify security threats, then provide recommendations to improve security and optimize costs. Training and workshops, including certificates, are also included.

Designing and Implementing ISMS

We’ll create and implement ISMS documentation and procedures tailored to your organization. Minimizing bureaucracy, we focus on essential documentation and effective management. We’ll recommend security measures and automate information flow using ServiceNow.​

Training

We offer comprehensive information security training, from basic safe computer use for office workers to advanced topics for internal auditors. Our training clarifies system operation and highlights its benefits for both the company and individual roles.​

Knowledge and Experience
Our team has years of extensive cybersecurity expertise.

Individual Approach
We tailor cybersecurity solutions to your organization’s needs and market context.

Favorable Arrangements
Our services are customized to fit your budget and schedule.

Friendly Communication
We simplify complex cybersecurity issues for easy understanding.

HOW WE WORK

Initial Audit
Define audit goals, team, schedule, and procedures.

Conducting the Audit
Hold an opening meeting, review documentation, conduct interviews, and perform tests.

Audit Report
Verify data, prepare, and deliver the report.

Post-Audit Actions
Assist with implementing corrective recommendations.

Risk Analysis

We’ll introduce your team to risk management and compare ISO 31000 with ISO 27005. We’ll set analysis objectives, streamline documentation, and review or create asset inventories. We’ll identify and classify security threats, then provide recommendations to improve security and optimize costs. Training and workshops, including certificates, are also included.

Designing and Implementing ISMS

We’ll create and implement ISMS documentation and procedures tailored to your organization. Minimizing bureaucracy, we focus on essential documentation and effective management. We’ll recommend security measures and automate information flow using ServiceNow.​

Training

We offer comprehensive information security training, from basic safe computer use for office workers to advanced topics for internal auditors. Our training clarifies system operation and highlights its benefits for both the company and individual roles.​

Integration of the information security area supported by consulting services

Complete ServiceNow integration supporting information security

Integrating information security with IRM, BCM, SecOps, AI, CMDB, and HR modules ensures effective management of security and resilience across the organization’s operations.

ISO 27005

We develop and implement a comprehensive risk management system within your ISMS.

GDPR

We create risk management models, identify threats, assess risks, prepare plans, and establish incident management.

ISO 27001​

We audit and develop risk management systems per ISO 27005 and optimize ServiceNow for ISO 27001 implementation.​

NIS2​

We audit and develop a cybersecurity risk management system and implement NIS2 requirements.

DORA

We audit and develop a cybersecurity risk management system and implement DORA requirements.​

ISO 22301​

We audit and develop a risk management system for business continuity and crisis management.​

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AI ACT​

We develop and implement a risk management system under the AI ACT, following ISO/IEC 23894:2023.​

Incident Management

We establish processes to manage events affecting cybersecurity, minimizing service interruptions.

Vulnerability Audit​

We conduct vulnerability audits, prepare reports, and recommend solutions for improvements.​

Vendor Management​

We design a vendor security risk management system compliant with ISO 31000 and 28001, aimed at reducing risks and losses.​

ITSM

We assess risks, implement access controls, data encryption, updates, and monitoring. We also develop and support incident management procedures, employee training, and regulatory compliance.

ISO/IEC 27017

We assess and manage risks related to cloud services, implementing controls to minimize them.​

Contact us

Optimizing risk management through ServiceNow architecture analysis

Our SPOC experts conduct a thorough audit of ServiceNow system architecture, analyzing its structure, components, and compliance with business and technical needs. We aim to evaluate system efficiency, performance, security, and industry compliance, identifying areas for improvement and optimization.​​

ServiceNow structure analysis

ServiceNow compliance assessment

Industry best practices

Application architecture assessment

IT infrastructure and security assessment

Reviewing the platform’s architecture

The analysis of ServiceNow’s structure and components reviews its architecture, main modules, and database. It includes examining integrations, security measures like access control and data encryption, and compliance with industry standards. Findings and optimization recommendations are documented in detailed reports.

Checking business requirements

Assessing ServiceNow compliance involves checking if the platform meets an organization’s business and technical needs, starting with requirement gathering and evaluating if ServiceNow’s architecture and features meet these needs. This includes functionality testing, system integration evaluation, and data security auditing. The assessment results and recommendations for improvements are documented in reports.​

Study of efficiency and compliance

A study on IT system or business process efficiency, performance, security, and compliance with best practices assesses process optimization and checks compliance by reviewing documentation against standards like ITIL and ISO, and benchmarking with other solutions. Findings and recommendations are documented in reports.​

Analyzing the structure and components

Application architecture assessment examines the system’s structure and components to ensure they meet business and technical requirements, starting with understanding the application’s goals and key modules. It evaluates inter-module connections and architecture layers, checks system scalability and flexibility, identifies performance bottlenecks, and verifies compliance with industry best practices.​​

Improving technological resources

Optimization of IT infrastructure enhances server and network performance and reliability, includes upgrading security protections, and involves regular updates and audits. It streamlines data management from collection to analysis, ensuring integrity and availability, and may integrate task automation and new technologies to boost operational efficiency, cut costs, and reduce risks.​

ServiceNow structure analysis

Reviewing the platform’s architecture

The analysis of ServiceNow’s structure and components reviews its architecture, main modules, and database. It includes examining integrations, security measures like access control and data encryption, and compliance with industry standards. Findings and optimization recommendations are documented in detailed reports.

ServiceNow compliance assessment

Checking business requirements

Assessing ServiceNow compliance involves checking if the platform meets an organization’s business and technical needs, starting with requirement gathering and evaluating if ServiceNow’s architecture and features meet these needs. This includes functionality testing, system integration evaluation, and data security auditing. The assessment results and recommendations for improvements are documented in reports.​

Industry best practices

Study of efficiency and compliance

A study on IT system or business process efficiency, performance, security, and compliance with best practices assesses process optimization and checks compliance by reviewing documentation against standards like ITIL and ISO, and benchmarking with other solutions. Findings and recommendations are documented in reports.​

Application architecture assessment

Analyzing the structure and components

Application architecture assessment examines the system’s structure and components to ensure they meet business and technical requirements, starting with understanding the application’s goals and key modules. It evaluates inter-module connections and architecture layers, checks system scalability and flexibility, identifies performance bottlenecks, and verifies compliance with industry best practices.​​

IT infrastructure and security assessment

Improving technological resources

Optimization of IT infrastructure enhances server and network performance and reliability, includes upgrading security protections, and involves regular updates and audits. It streamlines data management from collection to analysis, ensuring integrity and availability, and may integrate task automation and new technologies to boost operational efficiency, cut costs, and reduce risks.​

Benefits of Developing ServiceNow Architecture with SPOC Experts

SPOC experts will help you leverage advanced platform features for automated security incident management, improving threat detection, response, and risk management.​​

Advanced monitoring and risk management tools in ServiceNow, supported by experts, enhance organizational resilience. Systematic testing and updating of contingency and recovery plans improve quick recovery after incidents.​

Working with SPOC experts ensures compliance with the latest regulations and standards like GDPR, ISO/IEC 27001, DORA, and NIS 2, protecting against legal sanctions and building trust with customers and partners.​

Assess system’s security and compliance with
industry best practices

In need of consultation?

Let’s talk about Support Services ​in ServiceNow

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