Good CMDB is crucial
CMDB
Efficient implementation of Configuration Management Database – a guarantee of success
Tame your infrastructure
When implementing CMDB, it’s important to separate the infrastructure from the business but keep in mind that they will need to cooperate in the future.
IS IT FOR YOU?
These scenarios sound familiar?
Try ServiceNow CMDB:
Improve visibility
You don’t have a reporting capability or a complete picture of all configuration items in your organization, and you need your decisions to be data-driven.
Monitor the system
Your infrastructure monitoring tools do not reflect the impact of the current condition of the infrastructure on the provided services.
Create relationships
Your CMDB lacks connections between configuration elements, and you are aware that they are required to expand your system.
Optimize your database
Keeping the CMDB up-to-date manually takes extra effort and this is why you decide to optimize the process.
Manage efficiently
Managing all configuration items, incident resolution and prevention process becomes more difficult, and you need to improve it.
Keep your data up-to-date
Your CMDB data is out of date or missing and it’s crucial that your database is up-to-date all the time.
Load more
Limit the number of incidents
You notice the increased number of incidents and the extended time needed to resolve them, and you want to address it.
Fix the wrong configuration
Your CMBD is not configured properly at the IT infrastructure level, and you need to fix it.
Improve your search
Your CMDB does not allow you to store or easily retrieve the data you require, and you look for much easier searching process.
Manage the information architecture efficiently
Monitor infrastructure and ensure business service continuity and balance thanks to CMDB
I have been working with CMDB at ServiceNow for over 12 years and I know customers find it very complicated.
CMDB is used in nearly all processes. Even if customers don’t need any advanced CMDB functionalities, it’s highly likely that they will do in the future.
The first challenge with CMDB is to fuel the database, and the second is to keep the configuration up-to-date. You should plan these activities carefully from the beginning by separating the infrastructure from the business part but remembering that they must still cooperate with each other.
The more advanced the use of a misconfiguration, the more difficult it is to correct it later. In my opinion, it’s definitely the area of platform configuration that should be delegated to experts.
A common misconception is that CMDB aims to store as much data related to your infrastructure and services as possible.
Instead, any data stored in the CMDB should contribute to a service management purpose and become the basis for other ServiceNow modules.
Since it’s always easier said than done, we’re here to help. SPOC will guide you through all stages of implementing a solid CMDB.
I have been working with CMDB at ServiceNow for over 12 years and I know customers find it very complicated.
CMDB is used in nearly all processes. Even if customers don’t need any advanced CMDB functionalities, it’s highly likely that they will do in the future.
The first challenge with CMDB is to fuel the database, and the second is to keep the configuration up-to-date. You should plan these activities carefully from the beginning by separating the infrastructure from the business part but remembering that they must still cooperate with each other.
The more advanced the use of a misconfiguration, the more difficult it is to correct it later. In my opinion, it’s definitely the area of platform configuration that should be delegated to experts.
A common misconception is that CMDB aims to store as much data related to your infrastructure and services as possible.
Instead, any data stored in the CMDB should contribute to a service management purpose and become the basis for other ServiceNow modules.
Since it’s always easier said than done, we’re here to help. SPOC will guide you through all stages of implementing a solid CMDB.
Why CMDB
Why ServiceNow CMDB?
Maximum performance for all your ServiceNow services thanks to proper configuration and CMDB literacy.
Efficient reporting and access to all resources of your company thanks to tools for monitoring the condition of IT resources.
Faster incident detection, better prevention and resolution.
Reliable and almost real-time updated CMDB.
Properly planned CMDB mechanisms allowing smooth development, using Service Mapping, Discovery and combining CI/CD processes with change management.
Data monitoring, full consistency and smooth updating of databases which translates into financial value.
CASE STUDIES
See how companies benefit from CMDB configuration
Entrust CMDB to experts!
Let’s talk more about the details
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SPOC S.A.ul. Szyperska 14
61-754 Poznań, Poland
ul. Grzybowska 43
00-855 Warszawa, Poland